Quote:
Originally Posted by JSchu22
Yes but you're letting the few dictate the norm in this case. By few I'm referring to the iPhone and Droid, and the tremendous marketing efforts put forth and quantities made for both phones. This is in fact not the norm and marketing for the Nexus One, while almost non existent, more closely resembles most other smartphones that still carry a full price in excess of $500. Consider as well that this phone, even with a European version, is produced in much smaller quantities than most any other HTC. There should be no foul called for Google charging $530.
Now for their customer service? That's another story... and another (try many) thread.
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And that's exactly it. You hit the reason why most phones are so expensive. Because companies provide customer service for free, and for at least a year per phone, that itself costs more than the electronic parts. When you pay people $10/hr (if even) x 40hr/wk x 52 weeks, you're gonna get a cost which is much, MUCH higher than the physical product. If Google would provide the support that's needed, my opinion would change. I understand this is their first hardware product to the public, but as a business, they needed to have looked at other businesses and the aspects that make them successful. As of right now, it just looks like Google thought the phone would be completely flawless. (sorry for getting off the battery topic)