I filed complaints against HTC and Google today with the BBB. Tomorrow I will explore other avenues for complaints. In my daily chat with HTC today I was promised that this time, someone from escalations would definitely contact me. I was not contacted. They do not know whats going on with my phone that I sent for repairs. I may never get it back. I am thinking about disputing the charge on my credit card for the phone and the repair (when or if it appears).
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