Quote:
Originally Posted by mikeledford0258
Thanks for all the help guys - I know there are differences between the POP and the IMAP protocols, but I don't completely understand whether it's a setting I can change on my phone, or if my email server has to support IMAP. Our company uses an email that comes from the guys who host our website - do I call them, or do I just try setting up my phone as if it were IMAP and see what happens?
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Well... It's easy enough to just try adding an IMAP account and see what happens... If it works, great... If it doesn't, you're out about 3 minutes time..
One thing to note... Depending on how your company's mail host handles their servers, the correct server name for incoming/outgoing mail could be different..
First thing to try is ..... mail.YOURcompanyname.com
I have one ISP that if I want to use SSL (recommended), I need to use their server name explicitly in K9 account settings... something similar to this..
abhm23.myhostingcompanyname.com
The only way you'll know whether you have this requirement is to 1. Try the generic server address first and see if it works and then if it doesn't work, talk to your network admin or if you know the name of your mail hosting company, you can usually find this in their FAQ on the web and avoid the long wait on hold for cust support.
Hope that's clear??
Good luck..