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Old January 19th, 2010, 12:15 PM   #2 (permalink)
lesage
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Quote:
Originally Posted by amd3000 View Post
I have been trying to track down a spare battery for the Pulse since i got it. Due to its rubbish performance.

I contacted T-Mobile who cannot supply them. They told me that if the phone develops a battery problem then they swap the whole phone for a new one which seems a little extreme.

So ..... i emailed the manufacturer and this is the reply i received:

Flag this messageRe: U8220

Wednesday, 13 January, 2010 3:12 AM

From:
"Huawei terminal customer service center(华为终端客户服" <mobile@huawei.com>


To:




Dear Sir or Madam
Thank you for your attention to our product!
The zone of the market and after service is different from each country .Please contact the customer service of the reseller of your product (e.g. Network Operator, check for brand logo) buy battery .



======= 2010-01-12 14:35:00 您在来信中写道:=======

>Dear Sirs,
>
>Is it possible to buy a spare battery for my T-Mobile Pulse (U8220) ?
>
>I live in the UK and cannot find one on the internet or via my phone supplier, (T-Mobile) They do not seem to exist.
>
>Can you supply one as an accessory ?
>
>There are many people looking for them on all the android forums.
>
>Kind regards,
>
>Mr John Hunt.

= = = = = = = = = = = = = = = = = = = =
HUAWEI TECHNOLOGIES CO.,LTD. huawei_logo


Address: Huawei Industrial Base
Bantian Longgang
Shenzhen 518129, P.R.China
Huawei-a world-leading telecom solutions provider
-------------------------------------------------------------------------------------------------------------------------------------
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        致
礼!


        Huawei terminal customer service center(华为终端客户服务中心)
        mobile@huawei.com
          2010-01-13

Guess this means that they are not available.

Interestingly Huawei have pulled the model from their website.

Maybe the pulse is due to become a discontinued model ?
Oh dear. I just bought one (see separate thread I started "Is pulse pulled?" which seemed ominous to me). It is however a sad fact that decent replacement phone batteries are not easily obtained at OEM quality on other phones unless you pay a price which encourages you to go for a new phone anyway, based on my experience with HTC. In other words, use once and throw away, or send it back to t-m.... either within the 7 day cool off period or afterwards when it fails. We lead slightly tragic lives so far as keeping things going, it strikes me
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