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FreshPrince I don't agree with that personally, and having dealt with Apple and HTC, I would have to say Apple has a leg up on HTC easily. Not in terms of the way they treat me, but in terms of how smoothly their system is set up to deal with returns, exchanges, and repairs.
My friend had her iPhones simcard stop working... had Applecare....they sent her another one and it wouldn't boot so they sent her a brand new one....9 months after her original purchase.
At this time, they were overnighting her phones so she wouldn't be without one and literally had all 3 phones in her possession with no hold on any credit card.