Originally Posted by Tangent
Does this mean that included in the 471,000 "lost" customers they're including people still with T-Mobile but not on contract? Since they are a lower cost carrier it wouldn't surprise me if they have a higher than average percentage of customers that keep using their older phone (or buy a used one outright) and don't extend their contract once it's 1 or 2 year term has expired. They're still T-Mobile customers though...
That's a really good point. With a pending merger/aquisition, there is clearly incentive for a customer to go month to month once their contract is up and see what happens (IMO). Especially with ATT talking about repurposing TMO 3G spectrum for LTE.