Originally Posted by CRAZYISH
CHASE app on my EVO is not working , anyone having this problem.
This is a general problem with at least some handsets and Gingerbread, I think. I've found a number of people complaining of the same problem after the Gingerbread update. I'm on an Evo running 2.3.3 and the Chase Mobile app now tells me it can't connect to Chase when I try to login. This has been happening every time I attempted to use the app since the Gingerbread update, but I didn't try to use it for several days so I didn't immediately make the connection. When it continued to reject my login with this error I started searching.
This has been reported to Chase, but it never hurts for more people to remind them of how many of us are out here trying to use their now-broken app.
Their mobile banking support number is 877.210.1672. They'll ask you for your account number, so if you (quite rationally) don't trust the number I've listed, click "Contact Us" in the mobile app and then "Online & Mobile Support" and it'll give you the number.