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Old January 23rd, 2010, 10:57 PM   #30 (permalink)
mi_canuck
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Quote:
Originally Posted by pydbl View Post
Hi what you did is exactly what I am thinking about doing. Did HTC actually let you do that? I mean it seems that different offices and departments within HTC are very disconnected. I sent the phone to them for replacement/repair. I am not sure if the customer service will give me a refund since, I assume, return is handled by a different department...
Well I'll be finding out... I was told it got "escalated"... a catch phrase that seems to be thrown around by the HTC tech agents...

If they won't refund me, I'll take the replacement, won't even peel open the shrink wrap, and put it on craigslist or ebay... Sell it as unopened BNIB.

I'll keep you posted...
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