Thread: Upgrade Time!
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Old July 3rd, 2011, 12:38 PM   #151 (permalink)
LBPHeretic
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Quote:
Originally Posted by DonB View Post
Why wait, call them up now and they won't ship it until Tuesday anyways, this phone is worth every Penny IMO
It is kind of a busy holiday weekend for me. I do not have patience to call multiple times to get them to upgrade both lines and give me the customer loyalty credit at the moment.

I know I am probably going to have to get escalated to retentions and have a manager override something to get what I want. It is best to do it when I have the time to do it, like this coming Tuesday. Not to mention, after I call and get the upgrade back for both lines, I will have to confirm that they actually went through, and then call back AGAIN to order the handsets. Good times.
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