Thread: Upgrade Time!
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Old July 3rd, 2011, 12:58 PM   #152 (permalink)
DonB
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Sounds like your going to have fun on Tuesday, it will be worth it, love this phone.



Quote:
Originally Posted by LBPHeretic View Post
It is kind of a busy holiday weekend for me. I do not have patience to call multiple times to get them to upgrade both lines and give me the customer loyalty credit at the moment.

I know I am probably going to have to get escalated to retentions and have a manager override something to get what I want. It is best to do it when I have the time to do it, like this coming Tuesday. Not to mention, after I call and get the upgrade back for both lines, I will have to confirm that they actually went through, and then call back AGAIN to order the handsets. Good times.
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