gervais

I've been on the phone for the past two days with both Fido and Rogers wireless tech support. After doing the 911 update and being surprised with the Sense UI and other updates, I was shocked to find that my phone thought I was roaming (I have Fido sim card). Currently my only saving graces are that the HTC Magic is apparently unlocked (I don't remember buying it like that nor have I tried to unlocked it) at least for Fido and Rogers sim cards (newer ones anyways). I can still make and receive calls as usual. But my 3G access was non-existant. Until I got clarification from Fido that I can roam Rogers network anywhere in Canada at no extra cost because of my current 6GB data (so I turned on data roaming, and configured wifi to remain on even when the screen was off). So while my phone thinks I am roaming right now its mostly just an icon and extra network setting for me. Not ideal, but so long as I can USE the phone as I have been for the last 6 months prior to the 911 mandatory udpate right now I am ok. I am still waiting on response from Rogers Tier 2 technical support for a proper fix (the first update from Rogers DIDNT have this issue - I squarely place fault and blame the new updated ROM Rogers/HTC provided). Additionally they need to clarify for themselves whether they know that the HTC Magic and probably Dream as well as unlocked to both Fido and Rogers customers because they were seriously confused when I first called them, treated me like I was a hacker rooting and modding my phone.


Long paragraph, enjoy.