Thread: Support EVO 3D Sound issues
View Single Post
Old July 7th, 2011, 01:34 PM   #5 (permalink)
marctronixx
HTC User
 
Join Date: Oct 2009
Posts: 5,108
 
Device(s):
Carrier: Not Provided

Thanks: 20,785
Thanked 3,009 Times in 1,763 Posts
Default

sprint will do the factory reset first so you should go ahead and do the factory reset.

yes its a pain to do however this is usually the easiest method as it will confirm upon power up if the factory reset fixed the issue. if its still acting up right after doing the factory reset, then its for sure defective. you get one or two replacements under the 30 days i think and then you get charged after that.. my memory is flaky on this so someone else will post on that.
marctronixx is offline  
Reply With Quote