damagedave

Hello Community: Here is one I would love to have your opinions on.


First issue: No 1.6 for Dream

Bought Dream outright locked Rogers phone paid full pop. Asked if I could participate in the swap for the Magic, simple answer no. More detailed answer yes if you sign up for a three year contract. (WTF?)

Rogers states that Dream is essentially a deprecated device. No updates past 1.6 (if that) Only choice according to Rogers themselves is to Root the phone.

Second issue: 911 update - Mandatory

Did not update (reason below) , lost data support at approximately 11:00 am PT Sunday Jan 24. Called Rogers tech support - min 30 min wait. Data outage creates mission critical loss for clients I support, which was the intended purpose for the device in the first place.

RogersMary - "For those who do not download the s/w fix, internet access will be disabled until it has been completed." (WTF?)

Third issue: (unsubstantiated)

As I understand updating the 911 patch includes a command that makes it impossible to root your phone with out bricking it. (see issue 1 above)

Summary: Rogers sold me a phone for $600, won't support it after six months, won't exchange it without me committing to a 3 year term, takes me offline for not updating the 911 patch, the 911 patch will not enable me to root the phone which is the only way I might be able to get any value out of the device.

Is it just me or is this unconscionable?