@damageddave: I concur with all your points.
I hate to be a broken record but I've been on hold/transferred around Rogers' phone system for the past hour and need to rant!!!
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First issue: No 1.6 for Dream
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It pisses me off (now more than ever) that I've got 2 HTC Dreams in my house -- one from Rogers, the other from Google. The Google dev phone has been running 1.6 for more than a month with an OS updated downloaded directly from HTC's website. The bullshit about the hardware not being able to handle 1.6 is exactly that -- bullshit.
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Second issue: 911 update - Mandatory
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Rogers, if you would have just upgraded to 1.6 when it came out, there would be no emergency update!!
@jimrebello: There's no root process that works for the 911 update -- yet. I hope someone figures it out soon. I've already tried the old methods and whatever Rogers cooked into this release is the nasty stick-on stuff that's hard to get off.