I've been getting the run-around all day on the phone with Rogers today on this offer. This morning, the CSR's were not aware of the offer, now I ust got off the phone with their customer care (sales) dept and was advised this offer has been suspended. I was advised that the offer was in place as they were not sure the 911 update would work with the Dream phone. I told the sales guy that my understanding was that the upgrade to the Magic phone was not being offered because of the 911 issue, it was being offered because of the software update later this year that only the Magic users will be entitled to. He said that was not the case, the offer was because of the 911 issue. Sounds like they just had to come up with some excuse to me.
Great, now I'm stuck with a phone where the software will NOT be updated later this year.
Not happy the way the 911 issue was handled either because of the fact I have Windows 7 and could not do the upgrade on my whole computer. I think that Rogers handled this whole thing very poorly.
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