Quote:
Originally Posted by mvidberg
I called last night about doing the Dream to Magic upgrade but was told it was on hold as well. Hopefully they kept a note on my account or something that I had requested it so when (if) it comes back I am still elligible for it (I think I saw somewhere before that the upgrade offer only went until the 26th of jan).
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IF the eligability for upgrade "expires" then Rogers is going to have even more problems on their hands. Not everyone gets online to forums like these to find out about the program you know.. and i highly doubt the CSRs are suggesting changing phones if you don't mention it first either. I, for one, gave up trying to call rogers yesterday after about an hour on hold. So there will be no "note" or service tag to my name (their online support is down as well, big surprise).