Thread: Support A 500 3.1 wifi problem
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Old July 26th, 2011, 10:13 AM   #45 (permalink)
X-Acer Buyer
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I was a loyal Acer buyer purchasing several desktops,laptops and monitors. Then I purchased the Iconia A500 table WHAT A MISTAKE!

The wifi on is almost useless leaving you with a weak signal and to many drops to count. This problem began right out of the box.

Contacted support only to be told it was not the tablet. I can connect ipod touch and laptops with ease when tablet can't even see the signal 20 feet from
Tbe router.

Then the same problems started showing up on the web with other users.

Acer sent an update that wad supposed to resolve wifi issue. Instead I have not been able to connect by wifi since the update. It just says wifi signal disabled.

On tbe acer website they recognizevthis issue an offered 4 fixes.
1-turn wifi off and turn on again
2-press the reset button twice.
3-download a workaround zip file with confusing instructions on how to use it.
4-send back to Texas to fix it.

It is not even a month old, but they put me off just long enough that i could not return it within the 14 day store policy. I also purchased for $450 just 15 days prior to the price drop to $399.

In summary, I have a tablet that I can not use that will be weeks before I can. They would not match the price, even with the issue of not being able to use it and now I will have to spend more money on shipping an insurance to fix an issue tha came right out of the box.

If for any reason you have the slighest problem with wifi.... Return immediately!

Don't go through what I am going through.

Sincerely,
X-Acer buyer
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