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Old September 9th, 2011, 04:25 AM   #1 (permalink)
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Location: UK
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Default The "One Plan" - data usage allowance

Been on 3 now for about a month now.

Checked my data usage allowance yesterday and found I only had 456mb remaining.

Strange, I thought as I'm on the "all the data you can eat" "One Plan".

Rang Customer Services and was told that the "unlimited data" had just been introduced but my allowance was based on the old 1GB plan.

I was informed that if I did hit my stated "allowance" I wouldn't be charged.

Might be worth checking yourself if you're on the "One Plan".

So come on 3, upgrade your system to reflect current contracts.

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Old September 16th, 2011, 09:11 AM   #2 (permalink)
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Sounds strange to me. As far as I am aware the One Plan is iplayer-all-day-tether-until-the-battery-is-dead unlimited. When did you sign up? Sometimes things can get lost in translation on the phone to customer services. If you're on Twitter they have a good service on there. Are you sure it's not just the data usage page that hasn't been updated i.e. it's displaying a meaningless number because you're unlimited?
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