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Old July 27th, 2011, 02:30 AM   #12 (permalink)
fat_owl
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Join Date: Jul 2011
Location: a big ugly scary looking tree
Posts: 2
 
Device(s): Samsung Epic 4G (Galaxy S)
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I'm glad I found this thread. It is indeed frustrating because just about everyone I've run into who has an E4G has said that they love the phone. This is my first ever high-powered smartphone, and I have nothing but regret about it. I had my mind made up to get an iPhone 4, but being an 11 year Sprint customer, I came across the E4G and loved the look, features, and packaging of it, plus I wouldn't have to switch carriers.

I am on my third replacement (four phones total) since March 1st, 2011 when I bought the original one. Each one I've had has had it's own multitude of annoyances and problems, and the fact that Sprint has insisted each time on giving me a remanufactured unit doesn't help. They have been like robots in their awful customer service, giving me the same run-around and same treatment in every situation, there is no getting anywhere with them.

These phones have been so unreliable, I can't help but think there has got to be a flaw in their engineering. I was so excited to get my first smartphone, but there is no feeling of pride or happiness when I look at my phone. The battery is always low. I have to take a charger and/or the usb cable with me wherever I go. I have no happy, satisfactory feelings or memories with this phone, and I've had it for 5 months. Five months of pure crap, from a crappy device administered by crappy Sprint with crappy customer service.

This phone is completely untrustworthy. Each of my replacements has had it's own unique set of warts, from various bugs, glitches and malfunctions, to looking and feeling a piece of junk that's been in someone's pocket for a year. Sprint would never give me a new phone because I waited 32 days (instead of of 30) to report all the issues with my original device. It's been nothing but "too bad, so sad, you're stuck with it, deal with it" from them.

I truly hate this phone, and I'm hoping these forums will help me find some relief, as my next upgrade is quite some time away. I'm thinking of going the rooting route, hopefully that helps somewhat. I just want the phone to not be buggy or slow, for all the apps, plugins and notifications to work properly, and for a full battery charge to last more than 2 hours. The sick thing is I actually can't wait for the GSII, it looks like an amazing device and I'm willing to give it a chance once I can get this piece of Epic shit outta my hair.
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IceDOuTPr1ncezZ (July 30th, 2011), simcha (July 30th, 2011)