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Old August 3rd, 2011, 06:53 PM   #1 (permalink)
svenb352
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Join Date: Feb 2011
Posts: 63
 
Device(s): Motorola Photon 4G (Sprint) Apple iPhone 4 (Verizon)
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Default Photon Turning off by itself, battery removal required to turn on?

Hi all,

First of all, I LOVE this phone. I just returned my Evo 3D for it and I am confident I made the right choice. The battery life is awesome and it really is a great piece of hardware.

My issue, however, is with the phone randomly shutting down (no shut down animation or anything). It just completely shuts off after not using it. It seems completely random when this happens. It has not happened if the phone is plugged in, but if it is idle it turns off.

I got the phone Sunday. It happened once then, three times Monday, and yesterday it happened four times back to back. I figured I got a bad phone so I returned it to Best Buy and got a brand new one. I performed a restore from Google, set up the phone all over again, and it seemed fine. Today it did the shut down thing once.

I am assuming this is a software glitch (or at least I hope it is) or I have an app causing it (not sure how to check).

Is anyone else experiencing this problem? It's a huge pain in the butt to have to take the entire battery door off each time this happens (as you all know, the battery door isn't the easiest thing to get off, especially when you have a case that is also a pain to open).

Anyone have any thoughts on this or can you point me in the right direction? After doing a search on Google there are a few forums where people have also reported this.

Thanks !
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