Thread: UPDATE: From RogersMary - Dream owners to be offered exchange to Magic
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Old January 29th, 2010, 10:12 AM   #73 (permalink)
RogersMary
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Originally Posted by Icefaery View Post
Finally satisfaction, the oop helped wonderfully smoothly and to my complete satisfaction. They delt with my problem quickly once i got to them and I now have no complaints. I recommend getting the help from them if not handled well by anyone else! Thanks mary!! Thanks OOP and you have retained me as a customer.
Glad to hear that worked out to your satisfaction :-) Just a note to all, there is no direct line to OOP (OOtP). Customer Care or Technical Support should always be your first steps in addressing an issue.

... and for those of you who are new to the thread, I don't replace existing support channels but I'm happy to jump in to help where I can.

Thanks!
Mary
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