Originally Posted by xanok
Hi everyone. I'm a new EVO 3d Android user and I'm having an issue with contacts. When I go to create a new message and begin to type the persons name, I get a lot of duplicate phone numbers. Some are labeled "history." Some are labeled just mobile. When I go to the people app, everything appears to be in order.
Sorry if this has been covered. I couldn't find a thread that quite matched my problem.
This happens to me, too. Maybe everyone else is using other SMS apps so they don't notice? (Given EarlyMon's response, though, maybe it genuinely isn't happening to everyone.)
In any case, I haven't seen a solution, so I reported it to HTC. I'd recommend the same -- if you do it, too, maybe they'll be more likely to fix it!
Reporting bugs to HTC: do it!
(And if they give me a solution, I'll report back here.)
Edit: I didn't quite understand the solution in the first post of this thread; turns out inside the Messages application, in Settings - General, you can un-check "Show sent message history" and "Show call history", and it will now correctly label the entries as "Mobile" or "Home", etc.
I'd rather it list call history as well as Mobile (etc.), but having the call history listed at all seems to mess up the ability to label the numbers properly. So the best answer is probably to just turn off both those settings, and maybe the email addresses checkbox as well.
HTC's response wasn't as helpful as I'd like -- it was essentially: "Yeah, I checked on a device here, and this definitely happens. If you clear your call history, those go away."