Originally Posted by euph_22
Then you have coverage through best buy. If you file a claim with them they will send the phone to their repair facility, where it will sit around for days/weeks before they look at it. No matter what's wrong with it they will try and repair it first. And they don't cover lost or submerged phones.
And, don't forget they will give you a replacement phone during this time. The cheapest non-smartphone they can find. At least that is what I have heard since I have never purchased or used the BB warranty/insurance service.