I have this phone (and also the same phone on virgin mobile). The same thing happened to me within the first 3 months of having the phone. I ended up taking it to verizon and getting a replacement. Then I read that after you download a new app you should re-boot your phone to prevent this problem from happening. I've been doing that and the phone works fine. Also, they say once a month to shut down the phone, take out the battery, wait 30 seconds (for something to drain), and put the battery back in. That somehow "resets" everything. I've been doing this and my phone is working better. Maybe this will help you.
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