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Old September 6th, 2011, 05:28 AM   #117 (permalink)
sj_4x4
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Join Date: Sep 2011
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Just signed in to say thanks, O2 have been totally useless on this, can't get them on the phone and the email support people just say goto a shop, not something I really wanted to do but it was the only way to get this resolved.

Shop staff knew nothing of the issue, the phone has gone back with a very detailed explanation gleamed from this thread (of which I have also made them aware)

Hopefully they have replacements in stock still, really unimpressed with the way O2 have handled this and will be making a formal complaint once resolved.
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schnide (September 6th, 2011)