The Hero is great for me. I am really happy with it. I can set it up just how I like. I like to tinker and mess about. It's also much more stablethan my WinMo handsets ever were.
My daughter on the other hand, she's 22 and not at all techie. For what she wants out of a phone the iPhone might indeed be better - for her. She has Blackberry right now and does not use it to anything like its full potential.
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HTC Desire HD
These *are* the droids you're looking for. 
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