My solution to connect to the HTC Sync in Windows 7
I had the same problems connecting to the HTC Sync. So here the steps I did in Windows 7:
1.Uninstall HTC Sync and Drivers
2.Install the HTC Sync, your phone should be disconnected
3.After install I pluged in the Hero after that appers the notifications bar
4.Tap the one with HTC Sync
5.You will that windows 7 will try first to find the drivers from update service
6.I should click in that window to skip searching from the update service
7.And It worked ....
To view the window I need to look to systray or in the hidden systray icons.
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