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Old September 23rd, 2011, 11:52 PM   #12 (permalink)
nu2andy's Avatar
Join Date: Jul 2011
Location: Porirua. New Zealand
Gender: Male
Posts: 350
Device(s): Huawei Ideos U8150 x 2, Huawei X5 U8800 x 2. Carrier: 2Degrees
Carrier: Not Provided

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Hi Paul, Funnily, I have had replies to 2 previous emails I sent to Huawei. I Downloaded and installed Hi Suite which kept opening automatically when I started my comp.
They told me to go to Tools > Settings > and uncheck Load at startup.
It wasn't checked!!! I emailed them again and got the same reply.
I sent them a reply referring them to their first instruction and what I had done to fix it. I installed a program called Autoruns which showed Hi Suite as an auto start - I deleted it and all's back to normal. (I had tried msconfig and unchecked all entries to HiSuite and Huawei which didn't stop it from opening).
I am hopeful that they will supply an update to correct this issue just like we get KB's from MS. Cheers Neil.
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