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Old October 7th, 2011, 12:25 PM   #50 (permalink)
gio965
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Join Date: Sep 2011
Location: Italy
Posts: 178
 
Device(s): ATV1000
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Quote:
Originally Posted by aussietaff View Post
Hi all, I hope that you will accept me in this thread, I have a neoniQ Android intelligent TV Box which is made by Geniatech and they have confirmed with me that it is the ATV1000 released for Australia.
I have a problem that I would appreciate help with, I am trying to Update the Firmware. Geniatech have given me a link for the download, and that I should download it to my PC, then copy to an SD Card then rename the download to update.zip.

I should then disconnect the Power supply to the Box insert the SD Card, then press and keep the reset button pressed whilst connecting the power supply again to the box. This I have done numerous times, it scolls through the sequence and then the screen stops with the following error message :
Finding Update Package
Opening Update package
Verifying Update package
Failed to open / sdcard / update.zip (No such file or directory)
E: Signature verification failed
Finding update package
E: can't mount / dev / block / sda1 (or / dev / block / sda
(no such device)
E: can't mount UDISK : update.zip
system update aborted
UPGRADING FAILED

If anyone can help, I would be very gratefull, the lady at support at Geniatech is very good, but has not come up with the answer yet, so I am hoping that someone with an ATV1000 has the solution. many thanks.


If your device is an ATV1000 100%, then update20110909.zip and update20110804.zip (that you find inside this thread) must be installed easily, otherwise, this means that (probably) you need an australian version of the firmware.
Before your upgrade, I suggest to note your actual firmware release (and, if possible, download it), because, even if you do factory reset you will not return to the original firmware but to the last installed.
In this way, if you have not particular problems with your actual firmware, you can always return to it.
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