Originally Posted by n3m3515
Did you try going into QPST Configuration then Ports tab -> Add New Port and check the "Show Serial and USB/QC Diagnostic Ports Only" box?
Sometimes it shows up in there.
You just need to select the COM port the phone is on (check in Device manager under Ports->Serial Ports then properties->Port settings tab).
i did that and i found the port my phone was connected to but in QPST it shows my phone as not being connected to that port when it realy is....