Originally Posted by katilayton
Hi, my name is Kati. My brother has/had the android samsung replenish with sprint. He went "missing" for 24 days July 6th and was found dead, in his car from a self inflicted gunshot wound to his head on July 31. He left no note, just the belongings he had on him along with his android that has a keypad lock on it instead of the draw pattern. My dad and I have held on to his phone and kept it turned on since. We have probably tried over 1000 password/number combinations we could think of to try to get in and see if there were any text messages, notes, ANYTHING that could help us understand why he would kill himself. We have not taken his phone to get unlocked because we know it will clear out his entire phone and that would defeat the purpose, see what i am saying? Is there anyway we can send the phone in with a copy of his death certificate or ANYTHING you can do to help us break it open without clearing anything? someone please help me.
I'm so very sorry to hear about your brother. What a terrible thing to have to deal with.
I think you will probably need the assistance of law enforcement or a lawyer to get Sprint to talk to you officially regarding any possible ways to accomplish what you want to do, as most people are going to be scared of privacy violations. A similar issue has come up with regard to email providers releasing passwords to allow family members to access a deceased person's email, and some have wound up in courts.
The only thing I can think of would be to approach it from the standpoint of needing to access the phone to ensure that a crime wasn't committed (i.e, that his death was indeed a suicide rather than a murder), which could conceivably give the police a reason to gain access to the phone's stored information.