@system6
Did you ever get this email throughout the whole fiasco? If you did, how long did it take to close the ticket until after you got the email?
Quote:
Dear ----- -------------,
We received your package. We will be reviewing the condition of the items received and will contact you if we have any further questions. You can check the status by visiting our service site.
HTC ticket #: -------------------
S/N: -----------------
Sincerely,
HTC
Please feel free to visit our help site for further assistance.
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