I received my EIGHTH replacement unit on October 11th, 2011. It was completly dead straight out of the box, and, if you held it to the light right, it had several cracks in the screen, but not in the shatter pattern as in the previously overheated units. I called Dell again, they immediately agreed to send me out another replacement unit.
I expected to get that replacement unit on the 17th but it did not arrive. I was patient (plus really busy replacing a sewer line on my rental house eeeewwww ickkk). When I hadn't received it by the 19th, I called Dell, and they informed me that it had been delivered on the 17th and gave me a tracking number. I hung up and tracked the package... it had been delivered and signed for in INDIANNA!!! I live in COLORADO!! ....... I called Dell back, and they are again shipping out a new unit to me. I THINK THE GODS OF DELL REALLY DO HATE ME!!!! LOL