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Old February 10th, 2010, 09:38 AM   #69 (permalink)
Variant
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Quote:
Originally Posted by RogersMary View Post
Hi Variant - The offer is only available on Rogers.com or by calling Customer Care. Chances are, your rep doesn't have the details.

If you call into Care, please ensure they are looking at your account information as the upgrade promotion is pre-loaded.

You're welcome to send me a PM if this continues to be a problem for you.

Thanks,
Mary

@RogersMary
Thanks for the response, but as far as I know they have processed my order. I phoned yesterday to do so, and when I asked how long it would be until I received the phone, the rep. said that she had no idea as all Magics were out of stock. I'm just wondering if this is correct, or if she was basing her statement of old info.
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