I just got the EVO 3D because my EVO 4G wouldn't sync anymore. I've downloaded the latest update of HTC Sync for both phones and the phones just can't find it on my PC. I'm using Windows XP Pro. This is driving me to distraction. Sprint and HTC Tech Support couldn't help me. They said I was doing everything right.
My EVO 4G was still under warranty. I had an upgrade available so I sold the EVO 4G for $87 and tried 2 Samsung Epic 4G Touch's with disastrous results. Those kept overheating with regular use, plus the screens would freeze when I had the charger plugged in. That never happened with the EVO 4G.
So I've spent money I really shouldn't have had to unless there is a new solution. I did try the link in post # 5. When I clicked to download HTC Sync for the HTC Smart, I got a blank page with a "bad request" message.
Can anyone help me? The manager at my local store said this is the last phone they will let me try. I've been syncing phones for years. I'm not sure what to do from here. My PC recognizes the phone is plugged in because I can charge and open the drive to view files on the phone, etc.
Thank you in advance.