Well, tried to do the upgrade last night through rogers.com, but got the same error others have seen. So I called last night, and after a bit of the usual runaround, the CSR did as I asked and looked into my account, saw the upgrade offer there and put through the upgrade. But... tracking centre wasn't open, so she couldn't give me a tracking number to check on where my new Magic is. Checked my email again, and still no confirmation email, and nothing shows up MyRogers, so I'll try phoning in again to see if they can confirm that my order is there. What a hassle.
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