Hope you get the correct phone XBrav.
Not only did they send the wrong phone, there was no packing slip to return the other one. Now they have to re-generate a UPS return slip and email it to me. Apparently, I will get my proper phone within 5 business days.
After I was done with customer care, I asked for the office of the president and got transferred to Business Solutions. I explained all the problems I've been having with my phone, the 911 update and having Windows 7 at home, then the phone not working, and now the wrong phone being sent. I asked for my original contract terms (IE no contract extension). The CSR told me that they didn't extend my contract, they kept it the same and it was part of the deal....I wasn't about to argue with him over that. I asked for data plan reimbursals for all the hassal and they gave me a credit of 3 months data plan.
Hope everyone else fairs better with their new phone.
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