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Old November 18th, 2011, 07:21 AM   #4 (permalink)
Ruth5662
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Join Date: Oct 2011
Location: Manchester, UK
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Device(s): Samsung Galaxy Ace
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I have googled this problem extensively, and it would appear that many people have the same issue.

I have posted the same question in several Android support forums, but it appears no-one has a solution. I have also posed this question in the Google Support forum, who again had no solution but who suggested I report the bug to Samsung, as the issue lies with them. I tend to disagree with this as I understand this is happening with Android phones other than Samsung, but I have posed the question to Samsung anyway, and am awaiting a reply and hopefully solution.

I would suggest anyone else with this problem reports it to their phone manufacturer too, as it may help speed up a solution if it becomes apparent that many people are experiencing the same problem.

I will post any reply/solution I get from Samsung here, so as to assist others with this.
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