Snack

Yeah, so - tried calling yesterday. Roger's phone support gives message of "Please call back during regular business hours". Without actually SAYING what 'regular business hours' ARE.

SO - I see there is live EChat. After waiting 25 minutes, get someone online with me - tell him what I'm there for. "We do not currently offer customer support via live EChat - we are for technical support".

"Is customer support OPEN on Sunday?"
"Yes - 9-5"

Just called Roger's (10:55am Sunday). "Please call back during regular business hours".

SO - Apparently I will be outside of the Feb 9th-14th timeframe (I'm guessing Roger's is closed tomorrow for family day?). I can't WAIT to have this fight on the phone tomorrow or Tuesday.

Allan