*sigh*
Sorry for the double post.
*sigh* - but, of course, that silly little business code won't let them process it!
He said he could take it (business code) off, process the phone replacement/upgrade and put it back on, but that doesn't take affect until the next billing cycle (Mar 7th!) so he put a long note in my account explaining why I'll get the phone tomorrow when I call the appropriate department (they are closed weekends).
I can taste it!
ew.
Al
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