I haven't tried this yet, but I'm willing to do anything to fix my phone. I have the Ascend II and when it did its update, it went to this stupid Muve Music BS. Now none of my apps work, it put apps on my phone that I don't want (flikr and twitter) AND it erased all of my contacts and everything-even AFTER backing everything up. Does this honestly work? I'm desperate to try anything before I take it back to my service provider and pay out the a** to have it fixed.
Email me if you have to: firstname.lastname@example.org