lunatic59

Once you perform a system update, some of the original files are replaced so if you ever have to perform a factory reset, you are resetting the updated version. It would be safe to assume that one of the system apps didn't upgrade properly or there was bug in the update. I'd try and run the update again (can't help you with that, i've never seen your model of phone) or try and locate a stock rom for the original version of Android that the phone shipped with.

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