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Old December 3rd, 2011, 07:50 AM   #9 (permalink)
Ruth5662
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Join Date: Oct 2011
Location: Manchester, UK
Posts: 56
 
Device(s): Samsung Galaxy Ace
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Hello JETSGS2,

Thank you so much for taking the time to contact me. However, I do not have any contacts in Google, except if I go into the 'other contacts' tab, there is just my own number. I don't recall ever having merged any contacts with Google (I don't actually use the Google account, I only set it up as it was required for the apps).

So it seems that this isn't what is causing this problem for me, I presume?

You mentioned that there is something else to try? I would be really grateful if you could let me know. This issue is so frustrating, and more so because no-one - not at either Google or Samsung - has a solution!

Thank you

The only places I have backed up my contacts is on my PC using Kies, and within Netqin Mobile Security, an app I have installed on my phone. I'm not sure if this makes a difference?
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Last edited by Ruth5662; December 3rd, 2011 at 08:47 AM. Reason: Just a thought...
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