New xoom was previously opened on arrival (most likely due to LTE upgrade)
Haven't seen any topics about this but I just opened my FedEx box today - low and behold my Xoom box was open!
Immediate frustration b/c they delayed my shipment for over a week from the order, not because of the low inventory but because it fell out of the system. Long story short I get my Xoom in today and the box is already opened.
I call customer service and the woman tells me it's a new device. I can clearly see that it had usage as the screen (thankfully still having the protector on it) showed not only fingerprints but marks as though a stylus was used. Not going to go into the back and forth between her and I but in the end I ended up hoping in my car and going to my closest VZ corp store. The rep there tells me that happens b/c the software needed to be updated before being sent to me.
Ok, I feel a little better b/c I know there was a 4G fix that needed to be done. Has anyone else gotten what looked like a used Xoom when they ordered a new one?
TL;DR - Ordered a new Xoom and got a used one. Store rep told me it needed to be upgraded before being sent to me. Has anyone else experienced this?
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