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Old December 14th, 2011, 08:00 PM   #25 (permalink)
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My phone preformed the update and I also could not get past the logo screen. Verizon told me this issue was common and that my warranty would replace it as long as I had no liquid damage. Unfortunately 3 months ago my daughter had spilled her bubbles in the cup holder of my car without saying anything. After making a call I put the phone in the cup holder and pulled it out 15 minutes later to find it dripping. The phone functioned fine (as fascinates go) until the update. Neither Samsung nor Verizon will replace it even though the water damage had nothing to do with turning my phone into a brick. I submitted a claim to my state's AG.
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