Originally Posted by Mykpfsu

Ok, I thought you would need it at the time of switch but didn't know how they handled a switch like that after the switch was made.
Just to be sure because I might be doing the same thing in July, did you have to cancel the smartphone plan on your grandma's line on your own or did simply activating a dumbphone on her line cancel it? Also did you do this online or in the store/over the phone? Thanks.