Quote:
Originally Posted by Chief YYZ
I have the same problem, cannot create google contacts on the phone, simply no option, only phone is available. All contacts transferred over from old phone by Sprint store are google... Also can't choose which groups to sync (other threads have stated going thru: People --> Groups --> Menu will bring up 3 options, but I only get edit or delete, no sync.)
Anyone know why this is or any fixes?
Can do the workarounds, but seems really stupid to have to convert EVERY entry or go to my PC and use Gmail to add contacts to my phone...
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OK, as advertised a factory reset will fix it (both the Google/Phone option and the sync groups option.) Not rooted, so a bit of a pain to redownload apps, reconfigure phone and such, oh well. Found a post on sprint forums that said clearing data from gmail and google apps will allow you to resign in to google and fix the problem. Doesn't work, you lose your link with Google and cannot go to the market or use maps and all your google contacts are unavailable. Trying to resign in will not work (unless rooted, then you can delete a data file or so I'm told), phone will not connect to Google servers, you have to factory reset to sign back in to Google at phone setup.