Originally Posted by JETSGS2
No solution yet but we're still doing some trouble shooting. Unfortunately, the intermittant issue is different than my original issue, where my ring tones were not working at all. If we come up with anything we'll be back to post it. Wish us luck!
I think I have found it. I've looked in the folder of the original android ringtones. The ringtones there are about 8-10 seconds, they are ogg files and they are around 60-80 kbytes in size.
I have converted my custom ringtones to 64 kbits/sec and .ogg format. The biggest is 1,7 mbytes in size, so not very small but it is a 4 minute long song. I believe the key is the bitrate and not the size. My guess is that some apps run in the background and when they start they use the processor which makes it hard to use the high-bitrate ringtones.
I've done this a day ago and there have been no problems yet. All ringtones work perfectly. I think this bitrate is pretty good for a ringtone since I don't use hi-fi speakers on my phone. :-)
Hope this will work in the future. Try it!