Quote:
Originally Posted by grrgoyl
Really? I am and that's good to know. I'll give it some time then before panicking. Thanks!
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Obviously that only includes things that are categorically not your fault. If you use that clause, you have to send in your old phone for inspection. They may fix it and try to sell it as a refurb, or something. If they discover that the issue was due to you mishandling the phone, then they actually will charge you for the handset replacement.