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Old January 22nd, 2012, 03:48 PM   #18 (permalink)
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Default Powering up....with help

I had the same issue with my new Prime TF201 32 g today. Got it 2 days ago, charged a full eight hrs as directed, played with it a while, plugged it back into the charger, and when I went to turn it on today, NOTHING. I had a green light, but nothing worked (not even the reset). I called the support #, and a very nice tech had me do the following:

Press the volume down button first, and hold it, then press the power button, and hold it also. I held them about 10 seconds before it booted up in what looked like a DOS screen. I let the buttons go, then he had me push the volume UP button, and started right up.

The tech said I should not have any more problems with it.

I've been on it all day now with no issues.

Hope this helps !!!
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andygu3 (February 1st, 2012), EasyEEE (January 22nd, 2012), ocnbrze (March 1st, 2012), Richman21 (April 7th, 2012), scubajcd (January 26th, 2012)